founder Office Hours: unlock customer growth insights
Unlock the power of learning directly from your customers, without wasting each other’s time

startup founders are busy.
talking to customers takes time.
LET US HELP MAKE IT WORTH IT.
We know that getting feedback on your product, marketing, and value proposition is painful.
But it’s also necessary. We help you cut right to the 3-5 most impactful questions for each of your core customer personas, develop a rapid research plan, and set you up with the simplest way to record and prioritize feedback, so you can focus on what matters most: growth.
The Solution
Office Hours: Your Direct Line to Expert Guidance
Founder Office Hours provides direct access to Farrah’s extensive qualitative research expertise and strategic problem-solving skills. Through personalized, one-on-one guidance, you can figure out the core research questions that enable decisions that unlock growth.
Tap into decades of qualitative research and strategic experience
Receive personalized guidance tailored to your specific needs
Flexible format to address your most pressing challenges
1 session, 2 sessions, ride alongs
Choose from three options to suit your budget,
and get you focused on creating customers.
Schedule a single, incredibly impactful one-hour call to uncover your highest impact customer growth questions.
Price: $500
Schedule a setup and follow-up call one month apart – and join a Slack channel for ongoing peer support.
Price: $1200
Retain us for 8 to 12 weeks to uncover the customer insights you need to ignite growth.
Custom Pricing
The Power of Personalized Guidance
A streamlined, three-step process for expert insights.
With Founder Office Hours, accessing expert guidance is simple and straightforward. Whether you need a one-off call or ongoing support, our process provides the insights and advice you need to drive your business forward.

Step 1
Schedule your session and define your challenge

Step 2
Receive personalized guidance during your Office Hours

Step 3
Implement the strategies and solutions to drive results
The Power of Personalized Guidance
Targeted advice to inform your most critical decisions
Strategic insights to uncover growth opportunities
Flexible support to keep you moving forward
Confidential, one-on-one access to a seasoned expert
Accelerate Your Growth with Office Hours
Office Hours offers a range of benefits designed to help you navigate challenges, make informed decisions, and drive sustainable growth.




Expertise, Experience, and a Track Record of Success
At The Difference Engine, we’ve built a reputation for delivering powerful insights and strategies that drive business growth. With Founder Office Hours, you gain direct access to our founder, Farrah, and her wealth of knowledge and experience. When you partner with us, you benefit from a seasoned expert dedicated to helping you achieve your goals and thrive in a competitive landscape.
Ready to Unlock the Power of Expert Guidance?
Schedule your Founder Office Hours session today and start confidently driving your business forward.